PC Financial is a Canadian online banking service that supports customers in handling their finances. When successfully signing in to your PC Financial account, you can experience difficulties that restrict you from entering your financial information and performing banking work.
PC Mastercard is a well-known credit card developed by President’s Choice Financial that provides its members with many different kinds of rewards and promotions at pcfinancial.ca. But customers may have issues signing in to their PC Mastercard account in some cases.
If you are unable to view the details of your account or handle your credit card online simply due to being unable to log in to your PC Mastercard account, this might be difficult. Let’s look at methods to repair login issues in this post. There are many regular causes for which you may be having login problems.

How to Fix PC Financial MasterCard Login Not working at pcfinancial.ca
Following are a few steps you can perform if you’re experiencing problems getting into your PC Financial Mastercard account on the pcfinancial.ca website.
Continue with removing the cache and cookies from your browser. It will delete any previously saved data that may be creating issues. Reopen the web browser and attempt signing in once.
When the issue keeps happening, try accessing the PC Financial Mastercard account login screen using another browser. Some browsers are likely to not always operate correctly using the website. Trying an alternate browser can assist with finding out whether this is the case.
Check that your connection to the internet is stable and consistent. Poor or unreliable connectivity might affect the login procedure. Once possible, restart your modem/router or reconnect to an alternative network.
Disable any internet browser plugins or add-ons that are used for the time period. Cookies may at times cause issues affecting the performance of the website. Deactivate it, reload your web browser, and then proceed to log in once.
Verify that you have entered the correct username and password. Check that there are no mistakes and that the key for the Caps Lock is turned off. When you are unclear about your password, select the ‘Forgot Password’ to recover again.
If not one of the above procedures work, contact PC Financial’s customer service for more help. It includes the understanding and troubleshooting skills to support you with resolving your problem with the PC Financial Mastercard at pcfinancial.ca.
How to Fix PC Mastercard Login Not Working on Android/iOS App
While you’re experiencing difficulties signing in to your PC Mastercard account via the Android or iOS application, follow the instructions below.
Check that your device is running the most recent version of the PC Mastercard application. Search for
- Android-based updates in the Google Play Store https://play.google.com/store/apps/details?id=ca.pcfinancial.bank&hl=en&gl=US.
- iOS for go to the App Store https://apps.apple.com/ca/app/pc-financial-mobile/id1446078005.
Rebooting your mobile device or tablet may resolve limited application difficulties. Switch your device, and take some seconds before you restart it. And login back into the PC Mastercard application.
Confirm to make sure you’re using the right PC Mastercard username and password. Consider some time for typing these. If for any reason, you are unable to recall your password, it’s possible to reset it by using the app’s “Forgot Password” feature.
Deleting the application’s cache and data may assist in resolving login issues. Open the settings menu on your smartphone, choose the PC Mastercard application, and then search for ways to delete the cache and data. Remember to keep in mind that this may delete all stored data, meaning that you’ll have to provide information on your login credentials once again.
Check that your device has a reliable and consistent internet connection. If you’re connecting to Wi-Fi, consider switching networks or enabling mobile data to find out if it improves.
When the above instructions fail to work, consider uninstalling and then reinstalling the PC Mastercard application on your smartphone. To reinstall the application, proceed to the Google Play Store for Android or the App Store for iOS.
PC Mastercard Login Not Working issue Fix by Customer Support
Once you are unable to resolve the PC Mastercard login issue yourself, now is necessary to contact PC Mastercard customer service. Following is the way they may help you fix the problem.
- Contact PC Mastercard customer service via the contact details given, including email, phone, or online chat. Describe your login issue and provide any further information that may be required.
- The customer care person is going to direct you through the procedures to resolve the login problem. They can request that you perform specific steps or submit more details about the account you are using.
- Customer service may require that you verify your credentials for reasons of security. They can request you safety inquiries or specific details about your PC Mastercard account.
- When the login difficulty is caused by a technical problem, customer service is going to help you. They are provided with all the resources they need to identify and solve the issue.
- Once this solution fails to resolve the login problem, customer service is going to continue to help you. After they review, they can take the issue with their technical experts or provide other login ways.
- The customer service team is going to maintain you updated on the status of your complaint. They are going to resolve the problem with login and keep you updated on their progress. While the issue has been resolved, they will assist you in restoring the connection to your PC Mastercard account.
How to Fix PC Mastercard Login Errors through Customer Support by Phone
Contact the PC Mastercard customer service number from your phone. Take a watch for the phone IVR system’s automatic directions. They can request a particular language option or give alternatives for multiple types of questions. Select the one that best matches your requirements, like the ‘support‘ or ‘account assistance‘ options.
PC Mastercard Login Errors Fix by Customer Support via Email
Read the directions provided in the email response from customer service at talktous@pcmastercard.pcfinancial.ca. When recipients ask for more details or specifics regarding the problem, respond quickly with the required details. Maintain availability and offer any required email notifications.
How to Fix PC Mastercard login Problem through Support Chat.
- Navigate to the PC Mastercard website using the internet browser on your desktop, laptop, or mobile device.
- On the website, search for the ‘Chat‘ or ‘Live Chat’ options on the red color icon. https://www.pcfinancial.ca/en/contact-us/ This regularly appears in the help or contact section. To begin a chat session, tap on the chat icon.
- Users might get asked to submit their email address, name, and an overview of the problem in the chat box. Please give the details you have asked for.
- Discuss the issue you’re having using your PC Mastercard login in detail. Provide any important messages of error or information that are going to help the chat assistance agent clarify the issue.
PC Mastercard Login Mail Support for (Offline)
Check for the email address given by PC Mastercard for customer service under the ‘Contact Us‘ or ‘Support‘ page. This can be named ‘Customer Service Address‘ or ‘Mail Address‘ options. You can use these for the PC Mastercard login issue for offline way.
Why can I fail to access my PC Mastercard account?
Users may be difficult to log in for many reasons, such as the account you're using is locked, your computer's Optimum card number is wrong, your password is inaccurate, or your profile has not been verified. Confirm that you're using the right PC Optimum card number and password.
Why isn't my PC Mastercard performing online?
You'll type your pc Mastercard information wrong. They probably still have an out-of-date address or telephone number on record. Your pc Mastercard limit has been reached. Your card is no longer accepted.
PC Mastercard works with which bank?
President's Choice Bank offers the PC Money Account and the President's Choice Financial Mastercard.
How do I get in touch with my PC Mastercard?
If you have any questions about a transaction or login problems, please contact PC Support at 1-866-246-7262.